Mobilising your housing officers to work efficiently when on-the-go
Staff can now leave the paper notes and forms behind and simply take Orchard Housing Mobile with them when visiting customers, reducing preparation time ahead of visits and duplicated follow up actions afterwards.
Orchard Housing Mobile gives you a 360 degree view of the customer and property. You will benefit from the ability to record interactions with customers while at their properties, add notes to their records, update their personal details and see the status of any account activities including rents and repairs.
Optimised for use on tablets, Orchard Housing Mobile’s responsive design means it also works great on smartphones or laptops too and there is no app installation required – all you need is a device and an internet connection (3G, 4G, 5G or WIFI). But don’t worry if you haven’t got a network connection as you can use it while offline too, with any work you’ve done syncing back up and updating automatically when you next have a connection.