In a business world that is subject to rapid change, budgetary pressures, compliance requirements and demand for high-calibre customer service, organisations are increasingly looking for cost effective and best of breed business solutions under one provider. Orchard works with a number of complementary and best of breed business partners to offer solutions that are integral to Orchard’s own solutions.

Advanced Business Solutions

Advanced provides a range of Financial Management applications that form the backbone of our Financial Management solutions portfolio. This includes OpenAccounts, which is recognised as the market leading Financial Management solution in the housing sector. Orchard delivers value by combining its detailed knowledge of these solutions with a wealth of housing sector domain knowledge and comprehensive integration capabilities.

Daisy

Daisy supports our solutions portfolio by providing a comprehensive Electronic Document and Records Management (EDRM) solution. Daisy’s solutions are used extensively in both the housing and government sectors.

In partnership with Daisy we offer full life-cycle management of documents and we help our customers to:

  • Ensure compliance with legislative requirements
  • Minimising risk and maximising efficiency in records handling
  • Back scan existing paper records
  • Ensure Business Continuity and Disaster Recovery
  • Mobilise the workforce
  • Manage document retention policies
  • Integrate with end user applications such as SharePoint, Word and Excel etc

Documotive

Part of the Castleton Group, Documotive is recognised as the leading provider of Electronic Document and Records Management (EDRM) and mobile working solutions to housing businesses.

In partnership with Documotive we offer full life-cycle management of documents, mobilisation of the workforce and we can help our customers to:

  • Ensure compliance with legislative requirements
  • Minimising risk and maximising efficiency in records handling
  • Back scan existing paper records
  • Ensure Business Continuity and Disaster Recovery
  • Mobilise the workforce including repairs teams, operatives, housing officers etc
  • Manage document retention policies
  • Integrate with end user applications such as SharePoint, Word and Excel etc

ESRI

ESRI UK is the leading provider of geographic information systems.

In partnership with ESRI we help customers:

  • Better present, understand and analyse information geographically
  • Identify opportunities for stock rationalisation and development opportunities
  • Improve decision making

Experian

Experian provides Bank Validation and Credit Reference solutions as part of our Income Management portfolio.

In partnership with Experian we can help customers to:

  • Validate bank references
  • Upload data to Experian’s Rental Exchange enabling their customers to attain a credit rating
  • Minimise and prevent fraud
  • Support strategic initiatives to improve and support financial inclusion

ITPS

ITPS provides strategic IT consultancy, implementation, data centre provision and unified communications, as well as support services and workspace and disaster recovery.

In partnership with ITPS we can help customers with provision of :

  • All hardware and software as required
  • Data centre facilities
  • Mobile working and ‘access anywhere’
  • Disaster Recovery and Workspace Recovery
  • Networking, including LAN and WAN
  • Data and voice requirements, including Unified Communications
  • Management and ongoing maintenance of all solutions components, including applications

Kirona

Kirona provides Dynamic Resource Scheduling capability (DRS) and forms part of our Property and Assets solution.

In partnership with Kirona we can help customers to:

  • Improve efficiency and effectiveness of the repairs service
  • Schedule appointments at the first point of contact and allocate operatives to repairs and void repairs
  • Reduce lost travel time and increase productivity
  • Schedule other resources such as housing officers, rooms and equipment
  • Provide real time updates with job progress improving customer service
  • Offer extended hours online self service appointments to their customers

M3

M3 provides repairs diagnostic solutions including Central Diagnostics & Reporting, Locator Plus and Housecall. These solutions form an integral part of our property and assets and customer engagement solutions.

In partnership with M3 we can help customers to:

  • Order repairs on line using on line graphics diagnostics
  • Offer extended hours online self service repairs ordering to their customers
  • Automatically issue the correct Schedule to Rates to contractors
  • Standardise their Schedule of Rates using the nationally agreed NHF Schedule of Rates
  • Mobilise their workforce
  • Manage the property development lifecycle including viability assessment, monitoring cash flow, and monitoring schemes and budgets

Octavia

Octavia provides solutions that support the delivery of effective and high quality Care and Support services to your customers.  In partnership with Octavia we can help customers to:

  • Manage all support and care services including sheltered housing
  • Create and manage individual care plans
  • Improve efficiency, record keeping and accessibility to data
  • Improve security of data
  • Support business continuity and disaster recovery for care and support services
  • Produce reports to service commissioners
  • Measure how services support corporate objectives and outcomes
  • Move to cloud based computing for care and support
  • Mobilise care staff

PickSoft

PickSoft provides a range of mail merge and document printing solutions.

In partnership with PickSoft we are able to offer:

  • Reduce manual effort and duplication of documents
  • Merge, print, and email documents securely and with a number of options including bar coding
  • Store documents generated from internal systems directly into EDRM systems
  • Route and “pull” printing across the network enabling documents to be printed securely and on the most appropriate printer supporting large organisations with multiple offices

SAP

SAP provides an extensive range of business intelligence tools, which form part of our wider Information Management and Analytics solutions. SAP’s BusinessObjects toolset is used by a number of our customers to produce comprehensive management information and reports.

 

V1

V1 supports our solutions portfolio by providing a comprehensive Electronic Document and Records Management (EDRM) solution.

In partnership with V1 we offer full life-cycle management of documents and we help our customers to:

  • Ensure compliance with legislative requirements
  • Minimising risk and maximising efficiency in records handling
  • Ensure Business Continuity and Disaster Recovery
  • Mobilise the workforce
  • Manage document retention policies
  • Integrate with end user applications such as SharePoint, Word and Excel etc