East Surrey based Tandridge District Council has chosen to invest in Orchard’s core business solutions to help them transform the way they work, with the key objectives of improving customer service and increasing efficiency.
Following a number of new customer wins, we are delighted to welcome Tandridge District Council as a customer. The Council is based in East Surrey and has a housing stock of almost 3000 social properties to rent as well as 650 leasehold properties and 850 garages. A driving force behind their decision to invest in Orchard was the capability of the operating system to enable both staff and customers to access the information they need quickly and easily. This will enable Tandridge to provide a better service to its customers and staff. To help with this, Tandridge is particularly keen to take advantage of the efficiencies that Orchard’s Digital self-service and workflow capability provides.
Marek Witko, Head of Landlord Services at Tandridge District Council, said:
“We are delighted to have Orchard delivering our Housing and Asset Management solutions for us. It was clear from the tender response that Orchard understood our business and exactly where we were and that they had the knowledge and experience to get us to where we needed to be. We are really looking forward to working with Orchard to implement our systems to improve our customers’ experience for the future.”
John Hunt, Director at Orchard, said:
“We are well versed in working with local authorities and we feel that we can bring an almost immediate benefit to Tandridge with our new rapid deployment framework. These are exciting times for Tandridge and their residents, and we look forward to a long and fruitful partnership that brings benefit to all.”