Check out the latest articles, opinions and research from Orchard and the Housing sector.
Customer experience is a key differentiator for all brands, and one that is increasingly becoming a priority for housing organisations too. Consumers expect their interactions w...Read more
Every organisation will experience outages at some stage, whether it be from a loss of internet connection, a cyber attack, hardware failure, software crashes or even fire or f...Read more
Chris Milborrow, Business Improvement Manager at Southside Housing Association (SHA) in Glasgow shares his approach to digital inclusion. Digital Inclusion: A Vital Part of Succes...Read more
No two people are the same, so it stands to reason that no two tenants are the same either. Within the social housing sector you have tenants with a wide range of opinions, inco...Read more
To some IT managers the thought of getting rid of their on-site servers and moving to a public or private cloud based approach because it’s “more secure” seems ridiculous. Surel...Read more
Bharat Kumar, Chief Marketing Officer at Orchard, explains how digital transformation means different things depending on where an organisation is in their journey, and how a strat...Read more