Dealing with repairs is a very time consuming process. Our Customer Insight shows that 50-70% of all contact centre calls relate to repairs and each repair requires an average of 5 calls. This means organisations currently require a huge amount of resource to deal with just this one area.
To help alleviate this, our Digital Self-Service solution allows your customers to report repairs and book appointment slots themselves via an app in a matter of minutes, 24 hours a day.
Check out our Digital section to find out more!
Key features and benefits of Self Appointing Repairs
If you want to find out more about the benefits our Self Appointing Repairs functionality can bring to your company why not join our free webinar, the latest in our series of Digital Self-Service webinars.
Book your place on our free webinar by emailing email@example.com