Digital services for your staff and customers aren’t a ‘nice-to-have’ –

they have become essential.

You need to save time and money, and your customers want quick and easy access to services.

But the trick is, how you do it.

We can help.

Want to know more?

Check out the blog pieces by Orchard’s staff and customers below discussing key issues in relation to digital transformation and mobilising staff. There will be more articles available shortly, so come back soon to see our latest updates:

Chris masey blog image

Digital blog: We’re changing our philosophy… are you?
Orchard’s Chris Masey discusses why ‘Digital’ is a transformation journey for your business and how simple changes to your philosophy can support an effective channel shift strategy.

header-image-for-gavin-hitckcocks-sar-blog-3Digital transformation: Making self appointing repairs an effortless reality:
Gavin Hitchcock, Head of ICT at Futures Housing Group, discusses their strong focus on customers being able to book repairs online.

jd-digital-blog-image-version-4-2Executive blog: The 5 fundamentals of digital transformation success:
John Doughty (Director at Orchard) writes for our executive blog. Here he discusses the importance of not forgetting the ‘fundamentals’ when planning for digital transformation, in order to ensure its success.


Customer service: boomerangs, satisfaction, and gaining ‘real’ efficiencies:
Taranjit Dosanjh (Head of Neighbourhoods) discusses what Mosscare Housing wants to achieve by moving to digital and mobilisiation services

blog-banner-digital-peopleThe importance of customer satisfaction and partnership when mobilising your workforce:
Taranjit Dosanjh returns to discuss Mosscare Housing’s approach to mobilising its Housing Officers and the power of working in partnership​