Onward, a North West-based organisation with over 35,000 homes across the region, is the tenth organisation to go live with Orchard’s Digital Platform solution. As the largest housing provider in the North West, Onward was seeking a forward-thinking, innovative solution to provide high-quality digital services to its customer base.

The new digital services went live at the same time as the organisation’s new website, which formally introduced the transition from Symphony Housing Group (a group consisting of five housing associations) to Onward – one single organisational structure.

Watch the video below to find out more!