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May 30, 2019

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ExtraCare selects Orchard to support OpenAccounts

The ExtraCare Charitable Trust is the UK’s leading not-for-profit developer of housing for over 55s. Since 1988, they have operated retirement villages and smaller housing developments around their Midlands base and further south.

Today Extra Care support older people in 14 retirement villages and 5 housing schemes across the country.  Its sites are located in central, south and north midlands and the North West and it is developing new villages in Bedford and Solihull. Its Lark Hill village in Nottingham, the largest retirement village in the UK, recently featured in the second series of the BAFTA nominated Old People’s Home for 4-Year Olds on Channel 4.

Why did Extra Care select Orchard?

“Orchard seemed to actually care about us, the team was attentive and listened to our challenges, requirements and what was important to us before suggesting a solution to the problem.

Orchard proved their credibility by helping us with a Sales Ledger problem which took less than a week for us solve with Orchard support; this had been outstanding for over 3 months with our previous supplier.

We realise that having a system or technology on it’s own in most cases does not always offer a complete solution and the customer service and support element is the reason why Orchard became our choice to provide support for our OpenAccounts system and so far, we have not been disappointed.”

Paul Todman, Financial Planning Accountant, The Extra Care Charitable Trust

As the leading supplier of OpenAccounts to the housing sector, with Orchard Financials, our customers are gaining an award winning finance system backed up by substantial specialist sector expertise and knowledge.

Orchard Financials is a fully integrated finance solution that not only has that flexibility and scalability to grow and evolve with organisations but actually addresses real day to day concerns.

Orchard was proud to be awarded Advanced Partner of the year 2019, for the 14th year running.

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