Meet the Team

Companies are only as good as the people that work for them, that's why we employ the best people that share our values.

Our business is full of great, talented people and we are continuously working to ensure we create the right environment for everyone to grow and develop.

We are proud to be an Investor in People company and have been since 2002.

Investors in People

Continual investment in our solutions, people and culture ensures that innovation and customer experience are two of the cornerstones on which our business, and its success, is built.

People were not only aware of the future plans, but they also believed in them - as one person said - 100%


Graeme Mills, our Investors in People Assessor

Our teams

Orchard is a growing business, currently employing almost 200 people, primarily located from our prestigious head office in Newcastle upon Tyne.

Our team brings a wealth of experience from a wide range of companies and sectors, read our stories find out a little more about our people and their passion for working at Orchard.

 

The company has a fantastic culture base, brilliant people who are all friendly and really knowledgeable. Orchard is a flexible company that isn’t your usual 9-5, that coincides with my need to be in a progressive tech company.


Mark Potter, Development Team Leader

about

Pat Clarke – CEO

My role is to work closely with my colleagues to develop, implement a strategy and culture that allows Orchard to maximise its tremendous potential. Over the last 25 years in IT I have worked all over the world and had the privilege of witnessing and collaborating with many great cultures, people and teams. One of my beliefs is that we can only succeed as part of wider teams that includes close collaboration with our customers. Outside work, I really enjoy being with my family, keeping track of all sports with a passion for Arsenal and the Irish Rugby team. Being based in the North East now I even watch out for Newcastle and Sunderland’s results!

about

Louise Crennell – HR Director

My role involves helping to shape the culture of Orchard to ensure it is a great place to work, where people can achieve their full potential and bring great value to our business. I have worked at Orchard for over 20 years in a number of different roles, this has given me a great insight into our business and the amazing talent we have. In my personal time, I love to spend time with my family and friends. My favourite days usually involve a walk along the Northumberland coast.

about

Paul Crennell – Business Development Director

I have worked at Orchard for over 23 years and during this time I have had a number of different roles. My career at Orchard began as a graduate developer, but I quickly became more involved with our customers working as an Implementation Consultant, before then returning to more product and technical roles.  I am now responsible for strategic business development with existing and potential customers, as well as identifying new market opportunities for Orchard going forward. I am a customer friend and geek at heart and spend as much of my time outside work with family, friends and on the golf course!

about

Bharat Kumar – Chief Marketing Officer

At Orchard, I am responsible for creating a strategic and execution focused marketing function that is built on a great team, integrated activities leveraging digital and offline channels, data and KPIs, to deliver real value to the business, as well as working on the company’s strategy. Over the last 25 years, I have had the privilege to work across the globe and live in the USA, the Middle and Far East as well as Europe, which has enriched my learning and exposed me to many wonderful people, cultures and markets. I cherish my time with my family, friends, travelling, reading, giving back and also going to the gym now and then!

about

Joanna Lewis – Head of Sales & Customer Experience

Key to my role is ensuring we deliver an excellent service to our customers. Throughout the customer journey we want to delight our customers and we have a team structure in place to support this. I have experience working in many different sectors and am using this experience to bring best practice to Orchard. In my spare time, I enjoy time with family, fitness, refining my sommelier skills and occasionally can be found singing karaoke with anyone who will join me!

about

Deborah McManus – Chief Technology Officer

My role is to develop a product strategy that will ensure we develop market leading solutions, responsible for the full development life cycle, working closely with colleagues throughout the business including Sales and Customer Services, ensuring a collective ownership for the end to end customer experience. I have worked throughout the UK in the private and not-for-profit sectors in various roles. Over the past 8 years I have worked in the Social Housing Sector and have a real passion for developing solutions that will support organisations operating in this sector. In my free time I love spending time outdoors, playing golf, riding horses, wildlife spotting, walking and travelling to new places.

about

Danny Tobin – Chief Operating Officer

My role within Orchard is to support the business and my colleagues across all areas of the organisation with a particular focus on Operations, Finance, and Legal. My past experience has been gained in dynamic, growing, fast paced businesses undergoing significant change – so I feel very at home at Orchard! We are on a great journey here as a business and I believe our approach to our relationships with our customers are what sets us apart and I love the customer focus and collaboration that goes on within Orchard. In my spare time I like to spend time with my family and friends, keep fit as much as possible and love going to watch live music – mainly 90s bands that now look very old!

Wonder what it's like to work at Orchard?

Take a look at our #LifeatOrchard page for the lowdown

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