CIH2012 - Review
We recently exhibited at CIH Annual Conference and Exhibition which this year changed venues from Harrogate to Manchester Central. The change of venue was generally thought to have been successful, with all the exhibitors in one large hall, which was lighter and airier than Harrogate. It meant it was easier to locate stands and speak to more delegates who, in the past, we might not have seen.

Many thanks to all of our customers who came to see our rebranded exhibition stand or talk about, amongst other things, Resident Involvement, Community Action Solution, Feedback Manager, Self Service Portal, CRM/Dashboard, Powerview, Performance Management or see the prototype of our new Mobile app.
For the second year running we used Deeplake’s Communication Manager to carry out a live survey. The Regulatory Framework was the subject of our survey at CIH 2012, asking Housing Providers which of the seven standards they felt would have the most impact on their organisation. To follow are the consolidated results for all three days:

The numbers attached to each bar in the above chart represent the number of votes received (97 in total).
We also took part in the Ideas Exchange which was a series of seminars which were free to exhibitors and delegates. Orchard’s very popular 45 minute session per day was presented by Aidan Dunphy, Product Manager, Orchard and Andrew Powell, Involvement and Locality Partnerships Manager, Aspire Group (pictured) and the following was covered:
- Resident Involvement II: This Time It’s Personal
Hear about how Orchard is working with a consortium of award-winning providers to join up Resident Involvement and web 2.0 tools to create the first truly online involvement framework in the Sector.

Finally, I’m sure all of you who attended CIH couldn’t help but notice our new brand featured on lamppost banners in the streets around the Conference centre. These attracted so many positive comments and so much complimentary attention from delegates, exhibitors and even design agencies we’ve included some photographs for those of you who didn’t attend.


See you there again next year!
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