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Housing Technology Conference and Executive Forum - Conference Aston, Aston University, Lakeside Centre, Birmingham

The third Housing Technology conference and executive forum will take place at the brand new Conference Aston venue in the centre of Birmingham at the Lakeside Centre.

Better targeted and more exclusive than other housing events, this one-day conference includes a 30 minute presentation from Orchard on the latest technology innovations.  The event comprises success stories from housing providers, an exhibition from the corporate sponsors, discussions with industry experts and lots of senior-level networking.

Themes for 2012

Housing Technology 2012 will cover (subject to change):

• Business Alignment – Delivering IT as a ‘value-adding utility service’
• Value for Money – Cost reduction & containment strategies balanced against
  the development of new and better IT services
• Core Business Applications –
  Housing, finance & asset management, CRM, mobile working & job
  scheduling, and workflow & document management
• Project Success –
  Budgets, staff knowledge & resources, IT-business alignment and other
  critical factors
• Business Intelligence & Performance Management –
  Enabling accurate, timely and relevant information across assets, tenants,
  operations, compliance and contractors
• New Channels for Tenant Services –
  Joined-up operations across call centres, web & email, social media, phone
  and SMS
• Data Silos & Integration – Achieving ‘straight-through
  processing’ across the IT infrastructure
• New Technology Models – Cloud
  computing, virtualisation and shared services, plus reselling IT services
• Digital by Default – Supporting digital inclusion among tenants

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