“We chose a big bang implementation on all of our major systems, including rent accounting, right to buy, arrears and responsive repairs. With guidance from Orchard’s staff we successfully went live on all systems on the day we planned, and it has more than lived up to expectations.”

Steve Dennis,
IT Manager,
Saxon Weald Homes

Housing Management

The largest independent provider of Housing Management
ICT solutions

Experience

We have over 30 years experience of delivering IT solutions which underpin every aspect of Housing Management, enabling our customers to provide the best possible housing and services to their customers.

Our extensive portfolio of Housing Management solutions covers the business requirements of organisations – from small Registered Social Landlords through to larger group structured organisations and Local Authorities.

Our solutions are proven in helping housing providers to address the many challenges that they face:

  1. Uncertainty of the current economic climate
  2. Providing a customer-centric service
  3. Responsiveness to change and business agility
  4. Legislation and regulation, achieving good ratings in inspections
  5. Improving efficiency and cost effectiveness of services provided
  6. The need to underpin organisational growth
  7. Provision of a diverse range of services, in addition to general needs housing
  8. The need for comprehensive management information and performance management
  9. Joined-up working with partners and suppliers
  10. Keeping staff happy. Recruiting, retaining and developing staff
  11. Customer Profiling, understanding the needs of customers and tenants
  12. Neighbourhoods & Communities Initiatives

arcHouse Plus

arcHouse Plus

Sitting at the heart of our Housing Management solutions portfolio is arcHouse Plus, a fully integrated, web-based, modular Housing Management system. It is complemented by a full range of added value applications for housing providers, see diagram.

(Click image to enlarge)