Orchard Communicator
Deeplake Communication Manager (CMGR) / Orchard Communicator is the leading intelligent SMS Text communication software in Social Housing. CMGR is an intelligent two-way Communications Platform to handle SMS messaging and Email to any group of people with whom you need to communicate on a regular basis.
CMGR goes further than simple Text gateways providing outbound Text messaging through the Deeplake Workflow engine, which allows the customer to create dialogues with tenants and other users, which can react intelligently to responses from your tenants and staff. There is no limit on the number, and type of such workflow communications that can be set up within the system. All communications are audit controlled, and available in the preferred language of choice of the participant.
CMGR is deployed in areas such as;
• Increased Tenant Participation
• Social Inclusion
• Resident involvement
• Diversity
• Organisational Efficiencies
• Customer Service and Satisfaction